Need to return an item? We pride ourselves on providing our customers with the best customer service and support we can. We have all been there so, for any reason, you may return your order to DIVAs Lounge Boutique within 14 days of the purchase date subject to the Return Policy below:
- FREE RETURNS On Certain Item
Your credit is going to be in form of gift certificate, a special code will be emailed to you which you can use for future purchases at divasloungeboutique.com.
You will be given credit for the items you return only, shipping and handling charges are not refundable.
Credit/Gift Certificate will be issued within 1 to 2 business days after we receive and process your returns.
Returning by mail:
1. Package the unworn, unwashed items, with original tags, securely in the original product packaging, whenever possible.
2. Peel off the adhesive return label that will be sent once return is received and attach it to the return package.
3. Affix the appropriate postage on the return package and mail it through your preferred postal carrier. Please note that if your item qualifies for a FREE RETURN you will be emailed the return label otherwise the RETURN LABEL IS NOT PREPAID, therefore, you will be responsible for the return shipping cost